Returns & Exchanges
We want you to love your order. If something isn't right, you may request a return within 5 days of delivery.
To be eligible: items must be unused, unworn, unwashed, and in their original packaging with tags attached.
Final sale items: candles that have been burned, earrings (for hygiene reasons), and sale items can't be returned.
Damaged or incorrect items: Email us a photo within 2 days of delivery and we'll send a replacement or full refund at no cost to you.
How to start a return: Email infowillowrye@gmail.com with your order number. Please don't send items back without contacting us first.
Customers are responsible for purchasing the return shipping label.
Refunds are issued to your original payment method within 5–10 business days after we approve your return.